i am an account exec at a market research firm. We conduct focus groups and interviews that require transcription. We have tested more transcription companies than i can remember and the result has always be appalling: spelling mistakes, bad speaker identification ("male voice" for a female, etc.) and unclear pricing. Recently we have tried the services of a New York company, Ubiqus, and i feel they are the only ones i could recommend. Their transcripts are very accurate and you can tell that t...